Last Updated: 14 September 2026
This document sets out how payment and billing work when you shop with Eldrins.
1. Accepted Payment Methods
Eldrins offers a range of secure ways to pay so checkout stays quick and simple. We accept:
- Credit and debit cards: Visa, MasterCard, American Express
- PayPal
- Afterpay, where available
- Apple Pay and Google Pay
- Bank transfer, for bulk orders only. Contact us for details.
All payments are processed in United States Dollars (USD).
2. Payment Processing
- Payment is taken in full at the time you place your order.
- Orders are not processed or dispatched until payment has cleared.
- If a payment is declined or fails, the order is not confirmed.
3. Pricing and Currency
- Every price shown on eldrins.com is in United States Dollars (USD).
- Prices may change at any time without prior notice.
- Any applicable taxes, duties or shipping charges are calculated and displayed at checkout.
4. Secure Payment Processing
- Eldrins uses SSL encryption and established payment gateways to protect your personal and payment information.
- We never store or see your full card details.
5. Refunds and Chargebacks
- Refunds are issued in line with our Refund Policy.
- Unauthorized or fraudulent chargebacks will be investigated and disputed.
- If something looks wrong on your bill, email info@eldrins.com first and we will sort it out quickly.
6. Fraud Prevention
- Eldrins reserves the right to cancel, refuse or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested on high value or flagged transactions.
7. Changes to This Policy
We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so it is worth checking back from time to time. Continuing to use the site after a change means you accept the updated terms.
8. Contact Information
Store Address: 35 Clos Maria, St Mellons, Cardiff CF3 0PY, United Kingdom
Store Email: info@eldrins.com
Store Phone: +447829917384
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1–2 business days.